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January 30, 2012
Just returned home from WDW at Orlando where i had used one of your units for four days of my stay. We want to thank your staff for the most excellant service that ws provided. We had a minor breakdown while at Epcot and much to my surprise a replacement unit was delivered to me while still in the park. This was most unexpected as I thought i would have to leave the park and lose some of my tour time. i would highly recommend your company and will certainly use you again if I should return to Orlando..
My best to all
Phil Michel - Gainesville fl.
Phil Michel
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January 27, 2012
I just wanted to say how impressed I am with your company. I rented a scooter for my clients arriving at Port Orleans Riverside at Disney and they loved your service. The scooter was there right on time and everything worked out great for them. I have bookedmarked your site and will be using it all the time for my clients.
Tammy Sofonia
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January 17, 2012
Just a note to all those questioning whether or not to use a scooter and/or whether or not to rent from this company:
Don''t let your pride prevent you from enjoying a visit with family to any of the amazing Orlando attractions. And YES, do use this company ... they were "great" to work with. The scooter was at our resort when it was supposed to be, all charged up and ready to go.
This was my first time ever using a scooter. Post-Polio has slowed me down a bit now that I''m in my 60''s and I hate to admit that these legs just don''t have the endurance that they used to. So, since we were taking the grandkids and wanted to enjoy the parks (Universal) as much as they did; it was obvious to me that this time I needed a little help. The scooter was a godsend for me. A friend of my daughter told her about this rental company and highly recommended it. I must pass that recommendation on to you. You won''t be dissappointed.
Michael Stevens
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January 9, 2012
I rented a cart in December 2011. It was a wonderful experience, from ordering over the phone. to recieving the cart at the hotel, to turning in the cart, it was easy and the greatest help to our trip. I wish it wasthis easy every where. Thank you for making our trip to Disney so wonderful. Thank you very much.
Pat Mills
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January 9, 2012
For our WDW stay, we reserved 2 scooters many months in advance of our trip. Two days prior to our arrival, I touched base with BuenaVista Scooters and the lady on the phone had all our info and assured us our scooters would be waiting for us at the resort. These scooters were a blessing. I would however, suggest a cup holder on the handlebar. The company was truly a pleasure to work with. Will definitely rent from them again and will highly recommend BuenaVista! Thank you!
Brenda and Adam Wectawski
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December 30, 2011
Great company! Great scooters! I rented one for 2 days back in August for WDW. It was there at my hotel as soon as I got there. It rained a little in the park and with the poncho provided I had no issues whatsoever. The scooter itself was in great condition. The battery lasted a whole day at the park. I travel to WDW at least twice a year...Buena Vista Scooters now has a lifetime customer!
Edgar Castro
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December 11, 2011
I recently brought my 85 year old grandmother and 92 year old grandfather to Walt Disney World for the Thanksgiving holiday. Not anticipating how busy your services would be during that time we called the day we arrived at The Coronado Springs Resort. Unfortunately we were advised that Nov-Dec happen to be your busiest times of the year. Fortunately a lovely young lady (Ann) took our name down and advised us that cancellations are possible and she would contact us should this occur. The very next morning a Gentleman by the name of Brendan called us to let us know that a reservation of two scooters had cancelled and if we were still in need of rental scooters we could have two that morning. Not even 45 minutes had passed after I placed the reservation did the scooters arrive at the Resort.
We can not thank your company and most importantly your courtious, thoughful, and helpful staff for making this happen for us with such short notice. During our trip through all the theme parks we noticed hundreds of scooters being used....It seems as though this must be the business to get into, which is why I am so thankful that someone called us back. Your company must be doing well that you could have just waited for the next person to call and give the cancelled scooters to. Then I realized the way we were handled by your company, taking our names down, and actually calling us back, that is why you were recommended, not only by other visitors but actually by the Disney Resorts and employees themselves!!!! You have a good thing going and it's great to know that this company and it's staff do not take their services and paying customers for granted....you truly care and it truly shows. Hell I don't even need a scooter but I may rent one just because of how great we were treated......Small business A+ FOR SURE!!!!
Best Regards,
Alex Russell (Customer for life!)
Alex Russell
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December 9, 2011
Had to get a scooter for the parks during our visit.....Pain in the butt! tried to get one the first day and they were all out when I got there. Called you folks and was able to have one taken to my hotel for when I got back. Wish I would have know that ahead of time. I will definitely use you all again......That is if I can afford to go back!
Thanks for the help.
Allister Cobb
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December 1, 2011
We used BuenaVista Scooter Rentals while in Disney World last summer, and you guys were GREAT and the scooter was just what my wife needed as we roamed the parks.
Jim Polley
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November 21, 2011
I just want to say how much my Wife enjoyed the scooter we rented for our Nov.5th thru the 11th 2011 Walt Disney vacation. In the past we have used her wheel chair and this time using the scooter gave her so much more independence to shop while my Son and I road things she was unable to ride. You have no idea what a true blessing this was for all of us, not to mention your service. We will definitely call you for our future needs.Thank you so much!!
James & Sonia Gilbert
James & Sonia Gilbert
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October 2, 2011
Just wanted to express our thanks to your company for helping to make our vacation with my grandparents all that we hoped for. At 89 an 92 there was no way we could have enjoyed as much as we did without your vehicles. It was a simple and painless process to reserve, pick up and return. You will come highly recommended and we thank you again.
Jonathan Sandwell
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September 3, 2011
My wife and I rented a scooter from you folks that was delivered to the BoardWalk. We thought we would get one and just share. Then I realized how much my wife enjoyed speeding away from so we called and asked for another. Best thing we did, unfortunately for my wife she had a harder time trying to lose me in the parks. Needless to say, they were a good time.
W.C. & Joan Smith
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August 17, 2011
Thank you for all your help! I was given a list of multiple companies to check for scooter rentals while at Disney and Universal. The main reason I went with your company was because of all the wonderful things people had to say about your service. I did not get a chance to read every testimonial, because there was just too many, but you definitely lived up to all that was said about you in the ones I did read. I have nothing but great things to say about this company. Again, thank you so much!
Raiden Stevenson
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August 14, 2011
Well, I'm not too sure what I can say about you all that hasn't been said before. After reading most of your testimonials it appears that your company is pretty consistent with the equipment as well as the customer service. The way My wife and I were treated was reason enough for us to use you all again. After seeing and reading your website, We're definitely sold!
Thank you for the help
Larry Silver
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July 30, 2011
Had a great time at Disney thanks to you folks. I would think even the most fit young buck would need an electric cart with the amount of walking it takes to see everything at Disney. I'm definitely not that young buck so I needed it every step (or roll) of the way. Great service Buena Vista. This very well might have been our last trip to Disney but I sure wish we new about you all the last time.....I will be sure to recommend you folks to everyone we know.
Great equipment, great service, great people. Can't ask for much more!
Thank you!
Robert Ormand
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July 22, 2011
Gracias a mi Scooter disfrut© 10 maravillosos días en Disney. En el Hotel Floridian me tenían mi Scooter con el cual fuí felíz. Tengo reemplazo total de cadera y sin mi carrito hubiera sido imposible hacer el recorrido por los Parques. Maravilloso el servicio que tienen. Fuí absolutamente feliz, me sentí muy cómoda y a gusto. Tengo muchas fotos disfrutando en mi Scooter. Gracias por ese servicio tan maravilloso.
Thanks to my Scooter yo © ten wonderful days at Disney. In the Floridian Hotel I had my Scooter with which I was happy. I have total hip replacement and without my cart it would have been impossible to make the journey through the parks. Wonderful service they have. I was quite happy, I felt very comfortable and at ease. I have many photos to enjoy my scooter. Thank you for this wonderful service.
Graciela Duque Linares
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June 14, 2011
Buena Vista,
I must first say THANK YOU! Second I would like to say that THIS IS a testimonial and one that I would like to encourage others to rent from Buena Vista. The next few lines may sound like a complaint, and at the time it might have been, but it was the way that our previous rentals were handled that made us a PERMANENT customer of Buena Vista Scooter Rentals. I would recommend this company to ANYONE they are efficient, honest, and extremely courtious as well.
I was somewhat reluctant to rent from you folks, as our first experience was a little bit of a mess. We originally rented a maxima scooter in ealry October 2009 and the unit quit on us in the middle of Magic Kingdom. We called and some one brought us a replacement about an hour or so later. Not too happy about it quitting but was relieved to have a new scooter to us in hopes that we would be worry free for the remainder of our trip. Unfortunately that did not turn out to be the case, as we found our selves stuck in the rain the very next day. We, once again had to call to have someone help us out. Now, to be quite honest, the unit did have a number of warnings that they should be kept out of the rain, so we expected to be out of luck when we called. To our surprise we had someone come out to us in Epcot to replace the scooter that had gotten wet.
Our next Disney trip came over Thanksgiving 2010 and I encouraged my wife to try another company just to compare services. To no avail on my part we rented from Buena Vista once again. First off, we were given a 10% discount for being a repeat customer as well as 10% for the issues we faced the previous year.......Definite BONUS. Scooter was FANTASTIC Did not have an issue the entire rental. We even had a gentlemen call us to make sure our rental was going okay.
Now to JUNE 2011 we rented another maxima and actually had a little snag, but it was simple and did not require a replacement. it was actually an issue that was handled by over the phone trouble shooting. After the few rentals and issues that we had I realized that no matter where we rented from we would be dealing with rental equipment that is used by different people all the time. It became apparent that it is not what goes wrong with the scooter, because I'm sure it hasppens alot, it is how the issues are dealt with. And Buena Vista Scooters handles their customer and the issues their customers have 100% top notch.
Thank you So much for the assistance. We are and always will be customers of yours!
John Abbott
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June 11, 2011
My mother is disabled and we called Buena Vista, as recommended by Disney, and we could not have been happier. Thank you for having this power chair to our All star Movie hotel and thank you for helping my mother and father enjoy their vacation. Buena Vista will be much recommended by the Meneses family. Thank you so much!
Jose Meneses
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June 3, 2011
Thank you for providing such a much needed service at Walt Disney World. We spent July 4th at the parks and enjoyed every second because of the assistance we got from your units. The only issue was watching the fireworks, the scooters actually made everyone else that much taller which in turn made it a little harder to see the fireworks. But as old as we are I'll take be short for the comfort. We had =, yet again, a great time at the parks and part of it was thanks to BUena Vista Scooter Rentals.
Alfred and Joanne Bowden
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May 18, 2011
Just thought your service and equipment were worth dropping Buena Vista a complimentary e-mail.
My wife and I headed down to Disney earlier this month for our 42nd wedding anniversry. Coming from the midwest we made a few stops along the way. While we were in the absolutely gorgeous area of Savannah Georgia my wife took a bit of a spill and ended up spraining her ankle. We contacted Disney reservations, since we knew there was absolutely NO WAY she was going to handle the few days of walking in the parks we had planned, and they gave us The number to Buena Vista. Many thanks to them for the advice. We were pretty much clueless on what options we had, and were quite worried on whether or not the trip would be cut short. Buena Vista was a great solution. A solution that we hope to never have to use in the future. BUT....if the possibility ever presents it self agian in the future, Buena Vista is, without a doubt, who we will turn to!
John H. Hoen
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May 18, 2011
Fantastic....Superb.....AWESOME!!!!!
Enough said! Buena Vista, you guys sure know what your doing. Keep it up, because I will be back.
Arthur Morey
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May 15, 2011
We wanted to celebrate our 20th wedding anniversary with our children in the most magical place on earth, which is the same place we went on our honeymoon, Disney World. However, my husband was permanently injured in a work related accident over 4 years ago and walking for any length of time is impossible. Thanks to Buena Vista Scooters we were able to take that special family vacation. The scooter was delivered first thing in the morning at our Disney Resort. The cost was much less than those being offered by Disney. The scooter ran like a champ and we had no problems at all. We will alwaysd remember our 20th thanks again to Buena Vista Scooter Rentals.
Gregg and Victoria Denham
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April 13, 2011
A couple of weeks ago I was lucky enough to be able to go to Disney World for a couple of days. Between the time we made our reservations and the date of our trip I broke my foot and was on crutches. I read about Buena Vista Scooters on AllEars.Net and called to reserve a wheelchair to use for the duration of our trip. It was wonderful. Just as promised, it was waiting for us when we arrived and we were able to leave it with the concierge for pick up when we left. No hassles to us and it made my trip to the parks so very enjoyable. Thank you so much for your great service.
Sandy Kambic
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April 13, 2011
I rented a scooter from April 5th to April 9th. I was extremely pleased with the scooter. The battery never ran down, and my family and I went to all four parks. When I come back for another vacaqtion at Disney World I will rent another scooter from Buena Vista Scooters. One word describes my experience, AWESOME. Thanks Buena Vista Scooters.
Don Willis
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March 21, 2011
The wife and I rented two Victory scooters from you folks a few weeks back, which truly made us realize how important they were for our trip to be the success that it was. They were there at the Polynesian waiting for us when we got there. There was not a worry in the world, which made our 50th anniversary a memorable one. You truly are a blessing!
John G.