At Buena Vista Scooter Rentals our customers are our Number one priority. In an effort to provide you with all of the necessary information related to ECV and mobility rentals we have compiled a list of our most frequently asked questions. Please take a moment to look through the information presented here. If you have a question that we have not answered, feel free to contact us. Our staff of trained professionals is eager to help.
Whether you are renting or purchasing equipment, the preferred payment is major credit card (Visa, MC, Discover, Amex). However, we will accept cashiers check or money order, although shipment of a purchased unit or delivery of a rented unit will be put on hold until payment is collected in full. We DO NOT accept cash.
Although we do not sell insurance, we do offer a Damage Waiver that will protect the unit during the duration of the rental. Damage Waivers are a NON-REFUNDABLE, one time, fee of $20. This will cover any damages to the equipment while in your possession; whether it's damage by the renter or someone else in the parks.
Yes!! There are actually quite a few.
Below is a list of all rides / attractions that allow you to stay in your mobility equipment during the experience.
MAGIC KINGDOM: Jungle Cruise, Walt Disney's Enchanted Tiki Room, Country Bear Jamboree, Raft to Tom Sawyer Island, The Hall of Presidents, Liberty Square Riverboat, Mickey's PhilharMagic, Walt Disney's Carousel of Progress, Monsters, Inc. Laugh Floor.
EPCOT: Advanced Training Lab, Innoventions, The Seas with Nemo and Friends, Turtle Talk with Crush, Bruce's Shark World, Journey into Imagination with Figment, Image Works- The "What If" Labs, Mexico Folk Art Gallery, Stave Church Gallery, Reflections of China, House of Whispering Willows, The American Adventure, America Gardens Theatre, Bijutsu-Kan Gallery, Gallery of Arts and History, Impressions de France, O Canada!
DISNEY'S HOLLYWOOD STUDIOS: Indiana Jones Epic Stunt Spectacular, Muppet Vision 3D, Walt Disney Presents, Voyage of The Little Mermaid, Disney Junior, Live on Stage, Beauty and The Beast - Live on Stage, Fantasmic!, Star Wars Launch Bay.
DISNEY'S ANIMAL KINGDOM: Tree of Life Garden, Discovery Island Trails, It's Tough to be a Gug!, Festival of The Lion King, The Boneyard, Dino-Sue, Fossil Fun Games, Finding NEMO - The Musical, Gorilla Falls Exploration Trail, Wildlife Express Train, Maharajah Jungle Trek, COnservation Station, Rivers of Light.
DISNEY'S BLIZZARD BEACH: Tikes Peak
With the exception of the Hogwarts™ Express, none of the ride vehicles or attraction queues at Universal Orlando will accommodate Electric Convenience Vehicles (ECV). At those rides which can accommodate standard wheelchairs, Guests may transfer from their ECV into a standard wheelchair that is provided at each location.
However, below is a list of attractions that are capable of allowing Guest's to remain in a Standar "push" wheelchair:
ISLANDS OF ADVENTURE• Camp Jurassic •Caro-Seuss-el™ • T he Cat in the Hat™ • Hogwarts™ Express – Hogsmeade™ Station • If I Ran the Zoo™ • Jur assic Park Discovery Center • Me Ship , The Olive® • One F ish, Two Fish, Red Fish, Blue Fish™ •Poseidon's Fury • Sk ull Island: Reign of Kong.
UNIVERSAL STUDIOS• Animal Actors On Location! • A Day in the Park with Barney™ • The Bourne Stuntacular • Curious George Goes to TownSM • Despicable Me Minion Mayhem (stationary seating only) • E.T. Adventure • FEAR FACTOR LIVE • Fievel's Playland • Hogwarts™ Express – King's Cross Station • MEN IN BLACK™ Alien Attack™ • Race Through New York Starring Jimmy Fallon • Shrek 4-D • Universal Orlando's Horror Make-up Show
If you choose to do a Warehouse Pick-up and Drop-off, the hours are 8am-6pm, 7 days a week. Returns must be done before 10am, any return after 10am will be charged an extra day.
While using the unit in the theme parks, due to the hills and inclines, we will guarantee no more than 6 hours of battery life. There is always the possibility of longer spans, however, the hills and inclines will put more stress on the battery. We do highly recommend charging the unit, when not in use: On a ride, in a show, or in a restaurant. Periodically charging throughout the day will help sustain the battery for extended visits in the parks.
PLEASE NOTE: riders who exceed the weight capacity of the unit should expect shorter run-time.